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If the incorrect mileage or brand (exceeded, salvage, non-actual, buyback) was due to a county error, please contact the county where the title was issued; they will be able to assist you. For a list of the county offices, please click here.
If the incorrect mileage or brand (exceeded, salvage, non-actual, buyback) was due was a customer or dealer error, the following is a list of additional information you will need to submit for further review. Please note that the information requested is solely for review and does not guarantee approval of your request:
Partial submission of documents WILL NOT BE ACCEPTED. We will respond to your requests within 10 business days from the date we receive your documents. Failure to provide required documents will be grounds to deny your request.The following are examples of IMMEDIATE grounds to deny correction requests:
Mileage is not required when transferring ownership of a motor vehicle as a result of a bequest, under the laws of intestate succession, an operation of law (such as repossession), to a transfer-on-death beneficiary/beneficiaries or for a vehicle with a gross vehicle weight rating of more than sixteen thousand pounds. However, you must declare mileage when the vehicle is sold, with the exception of vehicles with a gross vehicle weight rating of more than sixteen thousand pounds.It is the BUYER'S and SELLER'S responsibility to verify that the mileage is correct. Although you may not be the person obtaining the mileage from the actual vehicle, by signing the odometer statement, you are attesting to the fact that the mileage is either:
Finally, bear in mind that newer vehicles have either electronic odometers and/or are capable of showing mileage in both miles and kilometers. Make sure you are reading the actual mileage (not kilometers) from the vehicle. If the vehicle only shows kilometers, you should convert the kilometer reading to miles and list both kilometer reading and converted mileage reading in mileage area on title and/or odometer statement.
Please contact the Titling Support & Dealer Licensing Section section at (614) 752-7671 with questions or for assistance with the requirements listed.